Right in the heart of South Carolina, Columbia boasts the excitement of a thriving metropolis with a proud, storied past. Columbia is also home to the Time Warner Cable South Carolina Division. As the leader in innovative technology, we provide digital cable, pay-per-view and high-speed data services to more than 340,000 subscribers in 71 communities. We've provided the very latest entertainment and programming for the last 26 years in Columbia. Currently, our division employs more than 1,400 South Carolinians, and we continue to grow. Motivated, dynamic, career-oriented, customer focused and diverse best describes the workforce of Time Warner Cable in South Carolina.
Time Warner Cable prides itself on a culture that operates on a very decentralized level ,as we capitalize on our best resources - our people. South Carolina operations are headquartered in West Columbia at 3347 Platt Springs Road - conveniently located off Highway 126 near the Riverbanks Zoo. Our office is also easily accessible by public transportation via the Columbia Transit Line. Employees can also take advantage of nearby banking institutions, retail outlets, restaurants and entertainment. The Time Warner Cable Headquarters is equipped with four break rooms, a courtyard and handicap access to best fit the needs of our employees and our customers.
Our culture offers a friendly, business-casual, creative and energetic environment that puts an emphasis on teamwork and encourages the very best from each individual. We are committed to cultivating a strong internal work family within the community we serve through a series of events and activities for employees and their families. The culture offers an annual holiday gala at the end of each year for employees and families to join together in recognition of the year's successes. A summer fun day offers employees an opportunity to relax and socialize, as they get to know each other. The company's focus on customer care encourages a week full of events in recognition of national customer service week. Employees are also rewarded for their hard work with competitive benefits, including a monetary defensive driving incentive and a monetary service award at the end of each 5, 10, 15 and 20 years of service with the company.
Customer Service Representatives
Energetic, career-oriented, self-motivated team players - that describes the dynamics of our call center environment. Our call center provides an excellent place to build a career - and we're looking for motivated Customer Service Representatives to help us respond to the needs of our subscribers. Candidates must possess strong PC skills and excellent verbal and written communications skills. Call center experience is preferred. A high school diploma is required with college preferred.
Installation and Repair Technicians
We're looking for Installation Service Technicians to help us bring the technology and innovation of our cable and high-speed data products to our subscribers. Candidates must have excellent communications and customer service skills, as well as good mathematical ability. A high school diploma, or the equivalent, is required. Electrical experience and PC exposure are preferred.
Direct Sales Representatives
A region of explosive growth provides challenging opportunity for our Direct Sales Representatives. Candidates must be motivated self-starters with excellent oral and written communications skills, as well as reading and arithmetic comprehension skills. Candidates must also possess a customer-focused attitude. Sales experience and a high school diploma are required.