Located in the heart of Texas's beautiful Hill Country, Kerrville combines the best of small town living with a proximity to the urban offerings of San Antonio, just 60 miles away. Kerrville is also home to Time Warner Cable's Southwest Division, which serves more than 11,000 customers in the city, as well as some areas of Kerr County. Employees and residents alike enjoy Kerrville's year-round mild climate and outdoor activities - from swimming and boating to hunting, fishing and relaxing. If you're looking for a fast-paced, challenging career with opportunities for growth and professional development - all in a laid-back, relaxed city - perhaps a career at Time Warner Cable Kerrville is the right fit for you.
Our offices are located at 900 Sidney Baker Street - Kerrville's main street. Twenty-three employees come to work at our offices, only one mile from the scenic Guadalupe River. Our system predominantly serves a retirement community that has a high demand for satellite service.
Our corporate culture is driven by the community we serve - demanding that we respond to the specific needs of a retirement community. Customer service is of paramount importance, and we're a team made up of people committed to putting the needs of our subscribers first. Rewarding that commitment is something we do every day. Employees enjoy competitive compensation and benefits, discounted cable and Internet services, and ongoing recognition programs help to distinguish excellent service. In addition, employees enjoy getting to know each other outside of the office through a family picnic in the summer and a festive winter holiday party. We're also committed to serving our community not only through our work, but by giving our time as well. That's why we encourage employees' involvement in volunteer efforts - whether as individuals or as a part of the events and associations we sponsor as a corporation.
Customer Service Representatives
Our call center provides an excellent place to build a career - and we're looking for motivated Customer Service Representatives to help us respond to the needs of our subscribers. Candidates must possess basic typing skills and strong computer and communications skills. Customer service experience is preferred, as is a high school diploma or the equivalent.