Balancing rural living with bustling urban areas, Northeast Ohio and Western Pennsylvania combine to create a region of diversity. It is home to Time Warner Cable's Northeast Ohio Division, which delivers the latest in telecommunications and entertainment services to nearly 430,000 customers. If you are interested in making a career move to a challenging environment with lifestyle appeal, perhaps a career with Time Warner Cable's Northeast Ohio Division is for you.
We maintain offices throughout Northeast Ohio and Western Pennsylvania in rural and urban areas alike. More than 850 people work in over 15 offices located throughout the region.
Serving a diverse customer base requires a unique corporate culture - one that reflects and responds to the needs of the community it serves while supporting a single, common goal of providing exceptional service to customers. Our employees are hard workers, whether they are out selling, answering customers' questions, or installing new services in the field. That is why we are committed to rewarding their dedication. In addition to competitive wages and comprehensive benefits including health care, complimentary cable and high-speed data service, tuition reimbursement programs and more, our employees are regularly recognized by management for a job well done. In addition, our team members can be seen serving the community as volunteers.
Customer Service Representatives
Our Call Center provides an excellent place to build a career - motivated Customer Service Representatives help us respond to the needs of our customers. Candidates must possess basic typing and strong computer and communications skills. Customer service experience and high school education, or the equivalent, are required.
Installation and Repair Technicians
Our Technicians help bring cable and high-speed data products to customers. Candidates must have excellent communication skills as well as customer service skills, manual dexterity, the ability to lift heavy objects, and demonstrated climbing skills. High school education or the equivalent is required. Experience in a technical field is preferred.
Direct Sales Representatives
Our Direct Sales Representatives market and sell cable television and high-speed data services directly to residential customers throughout our area. Candidates must be motivated self-starters with excellent communication skills as well as strong computer and customer service skills. Sales experience is preferred. High school education or the equivalent is required.
Telephone Sales Representatives
Our Telephone Sales Representatives call prospective residential customers to market and sell cable television and high-speed data services. Candidates must be motivated self-starters with excellent communication skills as well as strong computer and customer service skills. Sales experience is preferred. High school education or the equivalent is required.