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Northeast Region - Syracuse


Amid the rolling hills, flat plains, lakes, and streams of Upstate New York lies the largest cable operator in the region. Time Warner Cable's Central New York Division operates a network made up of 17 cable systems, which serve 345,000 cable customers and more than 100,000 high-speed data customers - and we're committed to helping that number grow. If you're interested in making a career move to a progressive, fast-paced environment that promises opportunities for growth and rewards your contributions, consider Time Warner Cable. And, if you'd like to live in an exciting, active city that boasts sports, arts, culture and cuisine - all surrounded by stunning natural surroundings - consider Time Warner Cable's Central New York Division.


About Our Office

Our office is located in the Pioneer Business Park, at 6005 Fair Lakes Road, in East Syracuse. Only 15 minutes east of Syracuse's downtown, the office is conveniently located near major highways - including the New York State Thruway, I-690 and I-81. Employees will find parking plentiful, and commuters will discover that the office is regularly served by the CENTRO bus system. Inside, employees enjoy working at modern, ergonomically designed workstations.


About Our Culture

Time Warner Cable's Central New York Division is considered one of Central New York's premier employers. That's because we have worked hard to create an environment where employees are challenged to be their best, and we've built a team committed to providing exceptional customer service. We've earned a reputation for doing just that, as well as for reaching the community in a different way. As a company, we are the proud sponsors of many of the cultural and community events that take place throughout our region. As individuals, our employees connect to the community through service projects, participation on local boards and other activities. Employees are rewarded for their hard work with attractive benefits, a calendar of social activities, and recognition and incentive programs. And by living in Syracuse, they enjoy the benefit of being surrounded by a diverse, vibrant community.


Who We're Hiring

Customer Service Representatives
Our Call Center provides an excellent place to build a career - and we're looking for motivated Customer Service Representatives to help us respond to the needs of our subscribers. Candidates must possess basic typing abilities, strong computer and communications skills. Customer service experience is preferred, as is a high school diploma or the equivalent.
Direct Sales Representatives
A region of explosive growth provides challenging opportunities for our Direct Sales Representatives. Candidates must be motivated self-starters, with excellent communications abilities, strong computer and customer service skills. Sales experience is preferred, as is a high school diploma or the equivalent.
Installation Service Technicians
We're looking for Installation Service Technicians to help us bring cable and high-speed data products to subscribers. Candidates must have excellent communications and customer service skills, good mathematical abilities and reading comprehension. A high school diploma or the equivalent is preferred, as is experience in a technical field.


Apply Now

Search current openings and apply online.


Learn More

Find out more about our Central New York Division.



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