Understanding Your Bill
Time Warner Cable has designed its bill with you in mind. The sample bill provided is designed to explain the information contained within your monthly billing statement.
Reasons Your Bill May Change
There are various reasons why your bill is more (or less) than usual:
Ways to Pay Your Bill
Time Warner Cable offers convenient ways to pay your bill. Review the options below to see what option best meets your needs.
Our secure online billing system is free and easy-to-use. With PayXpress, you can view and pay your bill online, set up recurring payments, view past statements and go paperless.
How Do I Access PayXpress?
|Pay through the My TWC™ app
|Pay in Person
See a list of our customer care payment centers, including maps, directions and hours of operation.
Pay by Phone
Use your credit card or bank checking account to pay your bill at your convenience via phone.
Tip: Have your printed bill and credit card handy.
Pay by Mail
For prompt processing of your payment, mail it to the address as listed on your bill.
Include either your current billing statement or include your account number on your
check or money order.
When paying by mail, we recommend that you use a check or money order, payable to Time Warner Cable. For your security, please avoid sending cash through the mail.