- If you purchased a TWC Access Pass and you're looking for help, please call 1-888-851-9350.
- If the TWCWiFi SSID does not appear on the list of available wireless networks on your WiFi-enabled device, you are not in a TWC WiFi™ Hotspots service area.
Get the TWC WiFi Finder App
Detailed Set Up Instructions For Handhelds and Laptops
It's easy to set up your WiFi-enabled device when you're in a TWC WiFi Hotspot.