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Account and Billing >> Payment Options >> How can I pay my bill online?

Question:

How can I pay my bill online?

Answer:

Pay online with PayXpress. We accept the following forms of payment:

  • Credit Cards
    • American Express
    • Discover Card
    • MasterCard
    • Visa
  • Debit Cards with one or more of the following logos on the back:  STAR, NYCE or Pulse
    • MasterCard
    • Visa
  • Electronic Funds Transfer (EFT) through your bank
    • Checking Account
    • Savings Account

 

Making a One-Time Payment
Please follow these steps:

  1. Sign into MyServices using your TWC ID.
              
  2. Select Go to PayXpress on the My Account tab.
    Note:  If the Go to PayXpress button does not appear as an option, you will need to verify your account. In order to verify your account, you will need your 4-digit customer code located on your TWC bill.

  3. If you have opted-in to Online Bill Pay, skip to step #4. If you have not opted-in to Online Bill Pay, read and accept the Terms and Conditions.

    Note:
    After opting-in to Online Bill Pay you will also receive a monthly email notification when your new bill statement is available to view online.

  4. Select Make a One-Time Payment on the Account Overview tab.

  5. Follow the onscreen instructions as it walks you through a simple, three-step process for making a one-time payment.

 

Setting up a Recurring Payments Method
Please follow these steps:

  1. Sign into MyServices using your TWC ID.

  2. Select Go to PayXpress on the My Account tab.
    Note:  If Go to PayXpress does not appear as an option, you will need to verify your account.  In order to verify your account, you will need your customer code.

  3. If you have opted-in to Online Bill Pay, skip to step #4. If you have not opted-in to Online Bill Pay, read and accept the Terms and Conditions.

    Note:
    After opting-in to Online Bill Pay you will also receive a monthly email notification when your new bill statement is available to view online.

  4. Select Sign up for Recurring Payments or Setup Recurring Payments on the Account Overview tab.

  5. Follow the onscreen instructions as it walks you through a simple, three-step process for setting up a recurring payment.

 

 

Learn more about setting up recurring payments with your credit card, debit card or bank account.


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